Frequently Asked Questions
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Do you need an internet connection (either 3G or wi-fi) to use the app?
No. An internet connection is not needed for any primary features, but is needed to 1) import/export your data, 2) start a phone call from the app (on phones only), 3) send an email from the app, or 4) print directly from the app using AirPrint (iOS only). Therefore, to print a report from an iOS device, you will need an internet connection to either send the chart or table to an AirPrint enabled printer. But on both iOS and Android devices, you can also email the report to yourself (or to a printer that prints emails directly).
Do you need an Apple computer or any specific software to view or print the reports?
No. Any computer with a web browser (such as Internet Explorer, Firefox, or Google Chrome) can open the HTML file the reports are saved in. HTML can be viewed in any web browser and allows for contents to be copied and pasted into other common documents, such as Word or Excel.
Why can’t I sync my calendar with an outside calendar?
This option will be added in a future update.
What is the benefit of using this app instead of other calendar and list apps?
A core component of School Psychology Tools is the set of robust behavior observation tools that we custom-built for use by School Psychologists. The Evaluation “Smart Plans” are also a custom feature designed to meet the unique requirements of a School Psychologist in managing caseloads. Only School Psychology Tools offers these custom-designed features integrated with other productivity tools like our calendar, in order to eliminate redundancy, maximize efficiency and protect student privacy.
Why is the app priced as it is?
Unlike mass market apps that sell for $0.99, our target market is only a few thousand individuals, as opposed to tens of millions. Many free apps are ad-supported or “freemium”, meaning you get the app for free, but to really use it you must buy add-ons or upgrades. With School Psychology Tools you do not have any monthly subscriptions or desktop software to buy, updates are free, we have no ads to annoy you, and no add-ons are needed in order to utilize the app fully. We are proud to say that we are a “full-featured” app. We strongly believe that our many features, designed specifically for School Psychologists, provide significant value to the user. We focus our attention on a very specific niche group, and unfortunately this means there is no economy of scale that would allow us to offer support and continued development of the app at a lower price.
Is there a trial version of the app?
No, but release of a trial version is being strongly considered.
Is the app “optimized” for the iPad?
Yes, it runs in HD mode on the iPad, and we will continue to add iPad-specific features to the user interface.
Are there any special programs for schools to purchase this app? Can schools buy multiple apps at once? How can a school district pay for this app?
The answers to these questions are entirely up to the current programs and policies established by Apple.
One such program we are aware of is the Apple Volume Purchase Program for educational institutions. Go here to learn more about Apple’s Volume Purchase Program. This program allows an educational institution to purchase iOS apps in volume and distribute to their users. Multiple payment options are available.
P-Cards are currently accepted as a part of this program. A P-Card, or purchasing card, is commonly used by a government or organization to allow purchasing of goods by employees while giving the organization some control over the process.
Can I buy the app, try it out and “return” it if I don’t like it?
The answer to this question is entirely dependent on the current app store terms and conditions determined by Apple, Amazon.com, and Google and can change without our knowledge or consent. We do not have the ability to give refunds directly. For iOS users, there is a process by which you can “Report a Problem” to Apple that can result in a refund. This process is not, however, intended for the purpose of giving users a trial period with the app.
Android users can consider using the Amazon Appstore's Test Drive feature to see the app before making a purchase.
What Apple devices does the app work with? What iOS versions are supported?
School Psychology Tools for iOS requires iOS 4.3, iOS 5, or iOS 6 system software. It works on any iOS device that has iOS 4.3 or later installed. This means that it is compatible with the following hardware:
Supported Apple Devices: iPhone 3GS, iPhone 4, iPhone 4S, iPhone 5, iPod Touch (3rd generation and later), iPad (all hardware versions)
Unsupported Apple Devices: iPhone (1st generation), iPhone 3G, iPod Touch (1st and 2nd generations)
What Android versions are supported?
School Psychology Tools for Android requires Android 2.2 or later.
